Episode 124: Reuniting with Former Brothers Pool Service Repair Mechanic Danan Burns
Listen in as Danan discusses how his military experience informs his approach to servicing clients today, how to keep customers coming back to you, what it means to assume personal responsibility and ownership over each and every job, and his detailed repair process in the backyard.
Episode 123: How Solar Breeze’s New Ariel Helps You Put More Focus on Profit-Producing Activities with Paul Sim
Listen in as Paul discusses how Solar Breeze was conceptualized, Solar Breeze’s recent acquisition by Pivot International, how Ariel is an improvement over the NX series, and Solar Breeze’s other new product, Skimbot.
Episode 122: From Family Business to Boutique Agency with Nick Hauk of Pure Design Group & Elemental Acrylic
Listen in as Nick discusses his family business, his experience on Pool Kings, what it is like working day-in and day-out with high-end clientele (and the transparency it takes to do so), and his new adventure in the world of acrylic.
Episode 121: How to Combat the Chlorine Shortage by Reducing the Amount Needed and Using Alternative Methods with John Bokor
Listen in as John shares how he came to be the face of Haviland and picked up the moniker “Legend” in the process, the challenges posed to the industry by both the plant fire and the drastically shifting economy in 2020, and alternatives to chlorine amid the shortage and how to start educating customers on this situation.
Episode 120: Hot Tub Fundamentals, Best Practices, and Up-Sell Tactics with Robert Stuart
In this episode, we sat down with Robert Stuart who is from Colorado Springs, Colorado. Robert has over 30 years of experience in the hot tub industry. He shares some fundamentals and best practices on how to service and upsell to make the most out of the hot tubs on your route.
Episode 119: Russell Pool Company - Three Generations of Pool Building History with Lee Russell
In this episode, we had the opportunity to sit down with Lee Russell of Russell Pool Company in Baton Rouge, Louisiana. Russell Pool Company was founded by Roy and Betty Russell in 1965, and today it is owned and operated by Keith and Lee Russell who have continued the tradition of designing and developing beautiful swimming pools.
Episode 118: What is General Liability Insurance and Why You Need It with Danielle Bahr of SPPA
In this episode, we sat down with Danielle Bahr who is the Director of the Swimming Pool Pro Alliance (SPPA) in Temecula, California to discuss general liability insurance. Most businesses out there, have some sort of LLC or Corporation protecting their personal assets. That is very important, but what happens if an incident occurs or an accident happens?
Episode 117: Journey from NFL Offensive Lineman to Lifestyle Pool Builder with Travis Scott of Unity Pools
In this episode, we sat down with Travis Scott of Unity Pools in Gilbert, Arizona. Ever since we first saw them on Instagram, we knew that they had a California lifestyle vibe to them. Since we are from there as well, we really connect with some of their projects. We discuss Travis making it into the NFL and then transitioning into building swimming pools.
Episode 116: The Oceanside Glass & Tile Story with Sean Gildea and Brian Fitzgerald
In this episode, we sat down with Oceanside Glass & Tile’s CEO Sean Gildea as well as their Product and Inventory Manager Brian Fitzgerald.
Episode 115: Pool Closings & Winterizations with Chas Bogardus of Budd's Pools & Spas
In this episode, we asked Chas Borgardus of Budd’s Pools & Spas back to discuss the pool closing season with us.
Episode 114: Why You Should Participate in the Pleatco Perfect PoolGuy/Gal Contest with Battista Remati
In this episode, we sat down with Pleatco’s Chief Marketing Officer Battista Remati to discuss the 2020 Pleatco Perfect Pool Guy/Gal Search. We really enjoyed our conversation with Battista as he shared the origin story of the contest and what it has done for the winners over the years.
Episode 113: Pentair Master Service Program with Sue Robach
In this episode, we sat down with Pentair’s National Training Manager Sue Robach to discuss the Pentair Master Service Program. When we ran Brothers Pool Service, we were always trying to find ways to make us and our team better.