Episode 267: The Art of Selling Pools: Sales Team Full Support & Trusting Sub-Contractors with Blue Haven Pools CEO, Ryan Ripley

This episode features a detailed conversation with Ryan Ripley, CEO of Blue Haven Pools. Ryan shares his extensive experience in the pool industry, beginning with his early days in Phoenix and his various roles at Blue Haven. He discusses the evolution of his career, the challenges and opportunities in the pool industry, and his transition to CEO. Ryan also talks about Blue Haven's national presence, technological advancements in the industry, and his insights into improving underperforming offices. The conversation provides a comprehensive view of Ryan's journey and his vision for the future of Blue Haven and the pool industry.

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Topics Discussed:

  • [00:01:07] Unseasonal warm weather.

  • [00:06:45] Blue Haven pool skating.

  • [00:11:11] A curse in West Palm Beach.

  • [00:14:04] Plumbing shortage during winter.

  • [00:19:07] The challenges of new builders.

  • [00:23:27] Pool builders undercutting each other.

  • [00:26:14] Healthy competition in the industry.

  • [00:31:41] Swimming pool sales gimmicks.

  • [00:34:01] Pool industry challenges and changes.

  • [00:38:39] Custom pool challenges.

  • [00:43:15] Childhood experiences in pool industry.

  • [00:48:30] Exiting the home builder business.

  • [00:52:06] Difficulties relating to younger generation.

  • [00:55:07] The current generation's work ethic.

  • [00:57:40] Product of their environment.

  • [01:02:09] Managing salespeople and personalities.

  • [01:04:26] Managing people effectively.

  • [01:07:34] Salespeople and their unique skills.

  • [01:11:27] Sales department turnover and management.

  • [01:17:06] Selling pools and social media.

  • [01:21:22] Water culture and skateboarding.

  • [01:26:00] Custom pools in Australia.

  • [01:29:00] Transitioning careers and odd jobs.

  • [01:33:07] Selling cars and Porsches.

  • [01:35:45] Customizing Porsche cars.

  • [01:41:12] Pool company economics.

  • [01:42:15] Starting a new venture.

  • [01:46:42] Fast friends and bubblers.

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January 21 2024 Weekly Flash Briefing: Swimming Pools, Industry News, Business & Culture

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January 7th 2024 Weekly Flash Briefing: Swimming Pools, Industry News, Business & Culture