Episode 26: Service Manager Discussion with Kyle Auld
In this episode we interview the service manager for our very own Brothers Pool Service and Repair Mr. Kyle Auld. This was so fun for all of us since Kyle is such a big part of our team. In this episode we discuss Kyle’s story and how he moved all the way from Minnesota to come work with us.
We also go over many things about being a service manager and how we do our best to take care of our team as much as possible. If you are a manager, owner, or a technician there are so many good insights in this episode. We think everyone can apply at least a part of the episode to their life or business. We hope you enjoy it.
This episode is brought to you by Jobber. Jobber is an amazing field service software. We don’t even know how we did things before having jobber! This tool really keeps us organized and on track every day. Some of our favorite parts about Jobber is the ability to send quotes, schedule service and repair bids and build a profile for each customer.
Try it out by going to getjobber.com/poolchasers
See you out there Pool Chasers!
1:10 Getting to Know Kyle
31:00 Coming to AZ
39:45 Becoming Brothers Service Manager
51:15 Teaching and Training
1:06:30 Thoughts on Poolchasers
1:33:15 Advice for Managers
1:39:10 Take the Initiative